woman recharging electric vehicle


Strategy 8 Mar 2024

LEASED FLEET: 1.7 million vehicles (+6.9% vs. 31/12/2022) 
GROSS OPERATING INCOME: €2,906m, +16.7% vs. 2022 (+14.0% at constant scope1)

OPERATING EXPENSES: €980.5m (+14.3% vs. 2022 and +9.0% at constant scope1)
COST-INCOME RATIO:  33.7% vs. 34.5% in 2022
 18 bp2
OPERATING RESULT: €1,871.6m (+18.1% vs. 2022 and +16.7% at constant scope1)
NET INCOME : €1,398.1m (+11.6% vs. 2022 and +10.5% at constant scope1)



The Board of Directors of Arval Service Lease met on 6 March 2024. The meeting was chaired by Alain van Groenendael and the Board approved Arval Group’s results for 2023.



Arval’s growth accelerated in 2023, maintaining the strong momentum of previous years. Arval’s financed fleet comprised 1,701,540 vehicles worldwide as at end of December 2023, an increase of 6.9% compared to the end of 2022. 

The financed fleet in the Corporate segment totalled 1,135,067 vehicles as at the end of December 2023 (+5.9% compared to the end of December 2022). The Retail segment reached 506,352 vehicles, a 9.0% increase compared to the end of December 2022 that underscores the growing popularity of long-term leasing among SMEs and private individuals. With 105,000 active users and 60,121 vehicles, the Arval Flex flexible leasing model (including medium-term leasing for professionals) grew by 8.6%.

  • Significant progress was made in terms of the electrification of the fleet, which included 166,363 battery electric vehicles (BEVs) at year-end, an 85% increase compared to 2022. In the last quarter of 2023, battery electric vehicles (BEVs) accounted for 22% of new-vehicle orders. 

    Arval is also supporting the adoption of electric vehicles with the launch of a new offering, Arval Charging Services, which allows a vehicle to be leased with a charging station and is available to both businesses and private customers. 

    Arval has also signed an international agreement with ChargePoint, a major player in electric vehicle charging networks, enabling Arval customers to access charging points at work and at home, as well as a network of more than 500,000 charging points across Europe.


  • Arval has strengthened its international collaboration by announcing a tripartite strategic cooperation agreement with its long-standing partner Element and Sumitomo Mitsui Auto Service (“SMAS”). This agreement will enable global clients of the Alliance to access vehicle leasing and fleet management services in Japan, Thailand, India, and Indonesia. Furthermore, the Alliance expanded in 2023 to include SIXT Mega Rent (an automotive franchise operating in Serbia, Montenegro, and Bosnia-Herzegovina).

    In total, the partners of the Alliance manage more than 4.4 million vehicles and operate in 56 countries across five continents. The in-depth expertise and global reach brought by this Alliance provide significant added value to Arval's global clients..

    In addition, Arval maintains strong partnerships with banks (primarily with BNP Paribas, but also with CaixaBank in Spain and Portugal, UniCredit Bank in Austria, Erste Bank in Slovakia, etc.) and with major players in the automotive sector (Hyundai, Kia, Sixt, Astara, Emil Frey France, MG Motors and Volvo Cars). As a multi-brand leasing company, Arval has further expanded the selection of vehicle models available to its customers by signing a strategic partnership with BYD, the world’s leading manufacturer of electric vehicles.

    Arval also operates on a white-label basis with strategic partners such as Jaguar Land Rover, MG Motor and ZEEKR.


  • In addition to supporting customers through the energy transition, Arval signed partnerships and launched several offerings to boost the adoption of mobility solutions. Thus, the Arval Car-sharing offering is now available in 15 countries, with a total of 125,000 bookings having been made via the platform in 2023. The Arval Mobility Pass was rolled out in 2023 with Edenred in Brazil, Betterway in France and XXImo in the Netherlands, to enhance employer and employee mobility. Available in 14 countries, bike leasing was up 65% at the end of 2023 compared to the end of 2022. To support this market growth, Arval expanded its long-term bike rental offering in France by partnering with the specialized startup Zenride. 
    As at the end of December 2023, Arval had rolled out its used-car leasing offering, Arval Re-lease, in 21 countries, providing a smart solution that gives customers access to high-quality vehicles at attractive leasing rates, as well as extending the useful life of vehicles. The Arval Re-lease fleet grew by 139% year-on-year, demonstrating the interest of customers for this new type of offering.


  • Arval reached the milestone of 633,000 connected vehicles in its fleet, a 39% increase compared to the previous year. This puts Arval on target to connect 80% of its fleet by 2025. Launched by Arval in 2022, the Arval Connect digital solution allows clients to optimize their vehicle fleet costs, improve driver safety, speed up their energy transition and manage mobile teams more efficiently thanks to telematics technology and data intelligence. With its connected insurance offer, Arval goes even further by providing to its customers a reduction of their monthly leasing rate, based on their driving style. Successfully launched in Italy, this service already shows a halving of road accidents. It will soon be deployed in Spain, in the Netherlands and in Belgium.



In 2023, Arval’s gross revenues increased by 22.9%, reaching €16,096 million (€13,097 million in 2022), in connection in particular with its business growth.

Gross operating income stood at €2,906.0 million, up 16.7% (+14.0% at constant scope ) compared to 2022, thanks to good business growth and the rise in the number of vehicles sold (from a low base in 2022), despite the gradual normalisation, at a high level, of used-vehicle prices.

Gross operating income, excluding income from vehicle sales, increased by 14.1% overall: at €673.3 million, the lease contract margin was down 7.8% compared with 2022, mainly due to the higher financing costs of vehicles ordered and not yet delivered in connection with longer delivery times and higher interest rates; and the service margin stood at €879.1 million, up 39.6% from a low base in 2022 which included the one-off impact of the inflation-driven adjustment of the projected margins on the existing fleet.

Income from vehicle sales and projected capital gains on disposals reached €1,353.6 million  in 2023 (€1,129.6 million in 2022), with a significant increase in the number of vehicles sold compared to 2022 in a used vehicle market where prices are gradually normalising, albeit at a high level, and with some projected capital gains on disposals having been revised upwards.

At €980.5 million, the Arval Group’s operating expenses are controlled. They increased 14.3% compared with 2022 (9.0% at constant scope), as a result of business growth, the continued implementation of the strategic plan, and the impact of inflation. The cost-income ratio improved: 33.7% in 2023 vs. 34.5% in 2022.

The cost of risk remained moderate at €53.8 million, or 18 basis points of financial outstanding . This is close to the previous year level (€47.4 million or 19 basis points). 

At €1,871.6 million (€1,584.3 million in 2022), the operating result increased by 18.1% (+16.7% at constant scope).

Non-operating items totalled €20.1 million (€80.7 million in 2022). They include the impact of applying IAS 29 “Financial Reporting in Hyperinflationary Economies” within Arval’s Turkish subsidiary (TEB Arval) for +€4.8 million compared to +€80.4 million in 2022. Since the subsidiaries in Chile, Peru and Colombia were fully consolidated as of 1 January 2023, non-operating items no longer include income from subsidiaries accounted for under the equity method.

Profit before tax stood at €1,891.8 million (€1,665.0 million in 2022), a 13.6% increase (+12.7% at constant scope ). 

Net income stood at €1,398.1 million (€1,252.2 million in 2022) representing an increase of 11.6% (+10.5% at constant scope7). Net income Group share totalled €1,379.8 million, a 15.2% increase compared to the same period in 2022 (+14.0% at constant scope7). 

This excellent performance reflects the growth of Arval’s business and demonstrates the success of its long-term leasing model, as well as the diversification of its customer base, of the geographical areas in which it operates, and of its products.

The balance sheet total grew 20.2% compared to the end of 2022, reaching €44,328 million as at the end of December 2023, due in particular to the good growth of outstanding. Total equity stood at €3,980 million as at the end of December 2023 (€3,417 million as at the end of December 2022).


“Arval achieved a very good performance in 2023, with a financed fleet of 1,701,000 vehicles, an increase of 6.9% on 2022.

Our gross operating income rose significantly, driven in particular by the growth of the business and the increase in outstanding. Operating expenses were controlled and the cost of risk remained moderate. Thus, Arval posted net income of €1.4 billion for the year, a significant increase compared to the previous year.

In 2023, we successfully pursued the implementation of our 2025 Arval Beyond plan, with good progress achieved in all areas: the battery electric vehicle (BEV) fleet was in particular up 85% on the previous year and the threshold of 630,000 connected vehicles was exceeded.

I would like to thank every Arval employee for their contribution to this very strong performance,”  said Alain van Groenendael, Arval Chairman and CEO. 



1Excluding the impact of the acquisition of TBLG on 30 November 2022 and the full consolidation of the entities in Chile, Peru and Colombia as of 1 January 2023 (previously accounted for under the equity method)
2Calculated on the basis of average Financial Outstanding, where financial outstanding (management data) represents the value of the leasing fleet based on a financial amortisation
3Before net income attributable to minority interests
4Excluding the impact of the acquisition of TBLG on 30 November 2022 and the full consolidation of the entities in Chile, Peru and Colombia as of 1 January 2023 (previously accounted for under the equity method)
5€1,336.9 million at constant scope
6Financial outstanding (management data) represents the value of the leasing fleet based on a financial amortisation
7Excluding the impact of the acquisition of TBLG on 30 November 2022 and the full consolidation of our entities in Chile, Peru and Colombia as of 1 January 2023 (previously accounted for under the equity method) 

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