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Politique de cookies

Cookies policy

The company Arval Service Lease (“Arval”) is committed to delivering the best possible service to you and we wish to maintain the confidence that you place in us.  We would like to provide you with clear information about how we use and store cookies from our website “” on your device. 


What is a cookie?

Cookies are small text, image or software files that are placed and stored on your computer, your smartphone or all other devices used for accessing the internet when you visit a website. Cookies are very useful and enable an internet site to recognise you, log when you visit a particular page, provide a secure connection to a website and enhance your user experience by improving your experience of a website, securing your connexion and/or adapting the content of a page to your areas of interest.

The information stored by the cookies on your computer, during a limited period of validity, may relate to the particular webpages you have visited on that computer; advertisements you have clicked on; the type of browser you use; your IP address; and the information you have provided to a website (the use of the cookie meaning that you avoid having to provide the information again).


Types of cookies installed by the Site "”:

Cookies intended to collect website statistics (“Google Analytics”): in order to customise our website "" to the requirements of our visitors, we measure the number of visits, the number of pages viewed, the activity of the visitors on the website and how often visitors return. These cookies enable traffic analysis statistics to be compiled. From this analysis, the contents of the website can be developed and improved to enhance user experience.

The period of validity for these cookies is less than 13 months.


Use of social networks by the website users

Our Website contains elements provided by third parties (social networks buttons) which enable Internet users to share, through social networks, contents of our website or their opinions. This is particularly the case for “Share”, “Like”, “g+1”, “Tweeter”, from social network such as “Facebook”, “Google+”, “Twitter”, etc. If you communicate through media provided by third parties, for example by clicking on the “Like” button or by writing a comment, this information will be transmitted to the social network and published on your profile. If you do not want the social network to link information collected from our website to your user account, you should first log out of the social network.

We invite you to familiarise yourself with the social privacy policy of these social networks to become aware of the purposes for which your data may be used, in particular for a commercial purpose, internet browser information that can be collected with these buttons.


Your choice about cookies

Many of the cookies we use will improve your browsing experience of our website, others are vital for you to access secure areas. As a default, most browsers are set to accept cookies. However, if you do not wish to consent to cookies being stored on your computer, you will be able to block all cookies by changing your browser settings. If you decide to block all of the cookies using your internet browser, you will only continue to be able to visit the public areas of our website. By pursuing your navigation on our website, you allow us to set cookies on your device. You will always be able to change your mind by opposing the storage of cookies on your device.


Right to access data and rights to oppose:

Under the law, you have a right to request a copy of the personal information BNP Paribas holds about you, including that collected by cookies.

You also have the right to oppose the storage of cookies on your computer.  Please address your requests and questions about it to Nathalie Hebert, Digital Communications Manager ( or Christelle Paillès, Arval, Communications Manager ( and join a copy of the cookie set on your device.

You can oppose to the installation of statistical cookies by changing your cookie settings, activating the incognito mode (browse in private) or the “Do Not Track” browser setting. With respect to “Google Analytics” cookies, you can oppose this kind of cookies by using the tool provided by Google and available at


You may also, depending on the type of browser you have, configure your settings to block on certain types of cookies, or cookies from certain sources, or to notify you each time a new cookie is about to be stored on your computer, so you can then accept or reject it.


For details on what your browser offers and how to configure your browser according to your choices, please go to the “Help” menu or other dedicated section of your internet browser.  By way of example:

Internet Explorer 






For mobile devices, you can check the following links:

Windows Phone 


More information about cookies, not just those our website, and how cookies can be controlled can be found at Youronlinechoices, published by Interactive Advertising Bureau France (IAB).