Every year Arval releases its CSR Report in compliance of its commitment since 2004 in the United Nations’ Global Compact organisation. Read our Sustainability Report: Arval Communication on Progress.
INTERVIEW DE TRACEY FULLER, CUSTOMER ENGAGEMENT MANAGER, ARVAL UK
A question to Tracey Fuller, Customer Engagement Manager, Arval UK
What measures or tools are most effective in improving road safety?
Education and awareness are key to changing driver behaviour on the roads. In the UK, we continuously talk to our people about all aspects of road safety. We invest in improving the safety of our employees through an ongoing programme of driver education and training that focuses on such topics as winter driving, minimising distractions, cycling safety, fatigue and tyre safety. We also focus on seasonal campaigns, which might, for example, raise awareness of alcohol and morning-after risks around Christmas time.
These campaigns are delivered through newsletters, posters, events and e-mail campaigns. We also have such tools and resources as tyre-tread cards, which people can keep in their wallets to ensure that their tyre depth is at a safe level.
All of these campaigns and resources are shared with our customers. For example, we’ve issued around 10,000 tyre-tread cards over the last four years to our customers, who give them to their drivers. We also support customers in improving the safety of their fleets. That can involve doing
driver road shows, reviewing company policies and setting new procedures or sharing with them our education and awareness initiatives, the most recent being our “do’s and don’t’s for cyclists and drivers” to raise awareness about sharing the roads safety.
ARVAL IN ACTION AROUND THE WORLD
All over the world, Arval’s subsidiaries are concentrating on creating, promoting and delivering responsible products and services.
Offers clients a fuel card that measures their consumption when they buy fuel, making it possible to calculate each vehicle’s CO2 emissions. This information, transmitted to fleet managers via digital tools, allows them to compare real emissions per litre of fuel with theoretical emissions provided by the manufacturer. The Arval Active Link telematics solution will make these measurements even more precise and provide a more accurate analysis of driver behaviour.
launched Arval Car Sharing in 2015 with the purchase of 20 cars. The service is already being used by some clients.
- Arval Luxembourg
is making life simpler and more eco-friendly for its clients by providing drivers with documents in digital form, cutting back on paper use.
introduced Arval Mobility Link, a platform that allows employees to choose for themselves the best way to travel on each journey – by car, bicycle or public transportation – and simplifies the administration of monitoring transport costs while providing incentives to lower fuel consumption and CO2 emissions.
facilitates safe, eco-friendly driving through the Arval Driving Academy, the first such training programme in the country’s fleet market. The academy will offer over a thousand BGZ BNP Paribas company car users a full day of obligatory training in eco and defensive driving.
is tackling the CO2 problem by offering clients an emission-offsetting programme with Tree Nation.
is selling CO2 compensation through myclimate; so far, its customers have compensated for over 108 tonnes of emissions.
had a busy year, especially in the digital realm. Some 3,200 customers (7.7%) now use e-Billing, and it has developed a range of electronic tools for customers and their drivers, among them driver apps for Arval Mobile+ and the Arval Drive Challenge,
a comprehensive suite of electronic reporting tools for Arval Fleet View and Arval Analytics,a new telematics solution with Arval Active Link and new prospecting tools with arval.co.uk and Arval Webstore.
Many of these initiatives were recognized by awards and commendations from the 2015 Business Car Fleet Technology Awards.