Running a fleet of vehicles can be a challenging activity whatever type of business you are in. You are under constant pressure to maintain high performance levels, control costs and meet all legal obligations, as well as ensuring your fleet is mobile and your drivers are happy…..and then there’s all the paperwork and administration that needs to be completed and kept on top of.

In order to help, we have developed a solution that will help remove the everyday hassles involved in running the administrative aspect of your fleet.
Allowing you more time to concentrate, on the planning and developments of your fleet policy.

Working with our experts to ensure all your requirements are met.

We’ll save you time by answering driver queries on your behalf, and manage basic administrative procedures, such as sending cards and documents direct to your drivers at their home and office address.

We also could include all the activities associated with vehicle ordering. We will liaise with your drivers and manage their vehicle selections we also cover areas such as driver choice lists, quotes and demonstrator requests.

We could also provide more extensive help with administrative tasks, including bespoke Extranet facilities, proactive service scheduling, vehicle ordering and the development of your fleet policy.

This service can includes:

• A phone call centre available on work hours
• Replacing and issuing new Service and Repair cards
• Find a supplier thanks to our geographical locator
• Providing drivers with documentation requested by the police
• Issuing radio codes to drivers.
• Issuing appropriate choice lists directly to the drivers according to their entitlement
• Providing quotations directly to drivers
• Handling trade-up or trade-down requests (if permitted within your company car policy)
• Managing vehicle contracts including duration and mileage - to control your costs
• Obtaining final authorisation for vehicle orders from your dedicated fleet contact
• Organising car phone kit installation
• Managing end of contract vehicle sales with the driver.
• The management of cash allowances and co-ordinating the renewal process for cash-for-car drivers, if applicable

Your advantage

• Save time by eliminating routine despatch chores
• Reduce the hassle of routine driver queries as these are handled by our Driver Contact Centre
• Keep administration up to date at all times
• Eliminate the time-consuming vehicle selection process
• Reduce driver enquiries
• Save time, so that you can focus on policy development and monitoring Driver benefits
• Giving them appropriate advice and response to queries
• Communicating with them effectively by phone, post, e-mail or text
• Speeding up their receipt of documents and information
• Providing access to a dedicated team to make selecting and ordering a vehicle quick and easy
•  Giving them access to a dedicated team with full understanding of your company policy

Thanks to our driver services you keep the control on your fleet and you save your time for added value works.