You wish to remain in relation to your usual insurance broker and to delegate the operational management of your insurance. Arval offers to you a flexible solution, adapted to the needs for your company.

If one of your vehicles is involved in a collision, theft or break-in, we’ll save you time, reduce your costs and keep you in control. You preserve your relationships with your usual broker while profiting from claims management by Arval. In the event of accident, a simple phone call is enough so that your collaborator is dealt with directly by specialist in our insurance platform:

• Assumption of responsibility of the incoming calls,
• Breakdown, towing and assumption of responsibility of the driver and of the possible passengers,
• Centralization of the claim reports,
• Orientation towards the approved repairers,
• Followed services, payment and chargeback of repairs

Your Advantages:

• Reduction of the cost of the accidents thanks to our competences (Photo-expertise) in the field of car repair,
• Diminution in the indirect costs by the outsourcing of the insurance servcice,
• Increased prevention of the accidents by the analysis of the reports and the identification of the causes,
• Reporting of the insurance events in our management reporting.

Drivers benefits

• A personalized management and an assistance in the event of accident,
• Support in the management of the accident/disaster,
• Unicity of the interlocutor in the event of accident,
• Assistance with the writing of your claim report.

Our Accident Management service minimises the costs and time lost following a collision, theft or break-in. We’ll deal with everything from vehicle recovery, estimates and repairs, to insurance claims and vehicle collection and delivery, ensuring everything is resolved as quickly as possible.

Immediate assistance 24 hours a day 365 days a year

We manage a network of high-quality repairers who operate 24 hours a day, 365 days a year. So, your drivers enjoy immediate assistance including roadside recovery and rental vehicles if they need them. Our technical experts handle the entire incident to get your vehicle back on the road smoothly, quickly and cost-effectively.

Saving you the time and hassle

Even better, you will no longer face the complex and time-consuming task of dealing with insurance companies, even when recovering uninsured losses. We’ll give you a full set of reports that you can access online*, providing comprehensive management information whenever you need to make informed decisions.

• Covers accidents, incidents, theft and vandalism
• Gets drivers and vehicles back on the road quickly
• Online reporting keeps you and your drivers in control round-the-clock*
• High-quality repairs guaranteed
• Managed nationwide network of high-quality repairers
• Uninsured loss recovery and quick third-party claims handling

We log and report every incident from the outset, so you can see progress updates online whenever you like*. This gives you the management information you need, when you need it.

*: according to the country