• Commitment

Discipline, ethics, the ability to listen and a sense of responsibility are the guiding principles of the commitment made by Arval with respect to its customers, teams, partners and shareholders. This commitment is based on team spirit and a policy of long-term cooperation. Two main objectives characterise its commitment to customers: to optimise costs linked to the use of their vehicles and simplify the daily use of the latter.

• Ambition

Arval’s ambition is to stand out as a role model in its business in order to assist our customers in their projects. Striving to be close to the customer is a constant source of progress, thus leading our Group towards selective and controlled growth in customer service.

• Creativity

As an expert fleet company, Arval keeps a regular watch on technology in order to develop powerful IT resources, enabling Arval's teams to deliver innovative and highly qualitative products and services to customers.

• Responsiveness 

Arval aims to combine attentiveness and speed in order to serve its customers in all its fields of activity, supported by efficient management of both risks and costs.

• Respect

Our model of behaviour is based on demonstrating respect for others in all circumstances on a daily basis. All our entities follow this principle in the relations they entertain with our fellow employees, customers, and partners and generally with all people with whom we come in contact.